Refund policy

At BackInTen, we stand behind the quality of our products. If you experience any issues with your order or are not fully satisfied with your purchase, please contact us at:

backintenshop@gmail.com

All return or refund requests must be submitted within 14 days of receiving your order. Requests made after 14 days may not be eligible for a refund.

To start a return, please include:
    •    Your full name
    •    Your order number
    •    A brief description of the issue

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Return Conditions

To be eligible for a return:
    •    Items must be unused, unworn, and in their original condition
    •    Items must be returned in their original packaging

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

We reserve the right to refuse returns that do not meet these conditions.

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Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a reasonable number of business days.

Shipping costs are non-refundable.

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Final Sale Items

Items marked as Final Sale are not eligible for return or refund.